Q: How do I place an order for a custom bikini?

A: To place an order for a custom bikini, visit the “Custom Bikini” page, select your desired style, fabric color(s), and follow the instructions to submit your measurements.

Q: Can I make changes to my custom bikini order after it has been placed

A: Once your custom bikini order has been placed, changes are not possible as production begins immediately. Please review your order carefully before submitting.

Q: How long does it take to receive my custom bikini?

A: Custom bikinis are made to order and typically ship within 2-4 weeks. You will receive a confirmation email with tracking information once your order has shipped.

Q: Do you offer expedited shipping?

A: Expedited shipping options are available at checkout. Please note that expedited shipping only affects the shipping time, not the production time for custom bikinis.

Q: What is your return policy for custom bikinis?

A: Due to the personalized nature of custom bikinis, we do not accept returns or exchanges on these items. Please ensure you submit the correct measurements when placing your order.

Q: Can I return a limited release bikini?

A: Yes, you can return unworn, unwashed limited release bikinis within 14 days of delivery. Please contact, cassie@exswim.com to initiate a return.

Q: How do I find the right size for my bikini?

A: We offer a detailed size guide on our website to help you find the perfect fit. If you have any questions, contact cassie@exswim.com for assistance.

Q: What if my bikini doesn’t fit?

A: For custom bikinis, please double-check your measurements before ordering, as these items are non-returnable. For limited release bikinis, you can return or exchange them within 14 days if they are unworn and unwashed.

Q: How do I care for my bikini?

A: To ensure the longevity of your bikini, hand wash it in cold water with mild detergent and lay flat to dry. Avoid wringing out or twisting the fabric, and do not use bleach or harsh chemicals.

Q: Do you offer gift cards?

A: Yes, we offer digital gift cards in various denominations. You can purchase them directly from our website.